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gails36
November 9, 2023
Question

Has anyone experienced slow reaction time while doing invoices? My connection is awful and it's not my internet.

  • November 9, 2023
  • 1 reply
  • 0 views
date is slow to react - circles and then you have to hit wait - or it just stops working all together

    1 reply

    C
    CamelleT
    November 9, 2023

    I know the possible reason why you're experiencing a slow reaction while doing invoices, gails36.

     

    You mentioned you are getting circles. It could be a browser issue. To sort this out, let's perform basic troubleshooting steps. Start by opening a private browser or an incognito window on your QuickBooks Online (QBO) account. Based on your browser type, please refer to the keyboard shortcuts below:

     

    • Google Chrome: Ctrl + Shift + N
    • Mozilla Firefox: Ctrl + Shift + P
    • Microsoft Edge: Ctrl + Shift + P
    • Safari: Command + Shift + N

     

    After this, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with a clean slate. 

     

    Moreover, you can refer to this article to ensure you won't have speed issues and get the most out of your user experience while using QBO: Why is my QuickBooks Online slow? (intuit.com).

    Another article I will add is to personalize and enhance your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online (intuit.com).

     

    Please drop a reply below if you encounter further issues while making invoices. I'll be around. Take care!

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