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zahler1023
January 11, 2024
Question

Has anyone noticed that there is an automatic $0.00 on the first line of invoices even though you just want to describe the job? And you can't delete the $0.

  • January 11, 2024
  • 1 reply
  • 0 views
Why does QBO add to my invoices without my permission?  Notice that you cannot get rid of the $0.00 on the first line.  If you delete it, QBO will add it again!

    1 reply

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    FaithA
    January 11, 2024

    Good day, @zahler1023. I understand the importance of generating accurate invoices appropriate for your business. Don't worry. I'm here to provide you with a resolution.

     

    If you're referring to the Amount column showing 0.00, this is a default setup in QuickBooks Online when creating an invoice. In this case, we only want to add the job details under the Description. Let's make sure to leave the Product/Service column empty. Clear the QTY(quantity), Rate column as well. As a result, only the job description will appear on your printed invoices.

     

    Additionally, you can always modify the details on your invoices and create a template for future convenience. Here's an article for reference: Customizing Invoices Within QuickBooks Online.

     

    In receiving customer payments in the future, you can refer to this article: Record invoice payments in QuickBooks Online.

     

    If you have any more inquiries on customizing invoices and QuickBooks-related concerns, the community is always available to assist you.

    J
    jackson5
    April 14, 2024

    This method for removing the $0.00 Amount described in this reply no longer works in the new layout that everyone is being forced to use. The $0.00 makes the estimates/invoices look terrible!

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    Black River Dave
    April 14, 2024

    I feel your pain! It was never that way until they"updated" QBO.

     

    I print to PDF then edit the $0.00 out as a work-around. You can't skip a line either to separate the 1st line description from your actual products and services. There's a work-around for that also but requires a good PDF editor.

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