Hello I received a payment from one of my invoices and idk where that money is its not in my qb checking account or my account where do I find this money so I can transfe

Greetings! Thank you for taking the time to post your concern in the Community. We appreciate your query regarding the delay in receiving payment from your invoices, and I'd be delighted to help you deposit it into your QuickBooks checking account.

For new users, we will process and deposit your initial set of payments within five business days. The deposit speed would vary depending on the specific service you are using and the type of payment involved. Standard deposits are processed daily except for Sundays, Thanksgiving Day, and Christmas Day. Moreover, instant deposits are processed every day of the year without any exceptions.

In the meantime, I suggest checking your deposit speed from QuickBooks Online. Here's how:

1. Go to Settings ⚙ and select Account and Settings.
2. Select the Payments tab.
3. Review the Deposit Speed section.

Payments processed before 3 PM PT will be deposited on the next business day. However, if payments are processed after 3 PM PT, they will take two business days to be deposited. You can conveniently check the status of all processed payments by following the steps below in the Merchant Service Center:

1. Sign in to the Merchant Service Center.
2. From the homepage, select Activities & Reports and then Deposits.
3. Select the date range in the Dates field.
4. Select Search.

Also, you may want to check out this article as your reference in case you need to learn more about how QuickBooks Payments handles your deposit and funds: Find out when QuickBooks Payments deposits customer payments. 

The initial deposits may take a little longer as we are in the process of setting up and finalizing your merchant account. If you have not received the funds within the expected timeframe, I suggest reaching out to our QuickBooks Payments Support team. They can assist in checking the status and tracing your payments, as they have the required tools and resources to thoroughly investigate and provide you with the necessary assistance.

I've added these articles to learn more about how you can take and to find out when QuickBooks Payments deposits customer payments:

• Managing and Avoiding Payment Holds
• Common questions about payment deposits in QuickBooks Online
• Check when QuickBooks deposits customer payments into your bank account.

We are fully committed to expediting the resolution of this matter for you. If you have any further inquiries about the payment deposit, please leave a reply below. I'll be available to assist you at any time.