Hello,I was charged a fee from QB when my vendor paid my invoice. Looks like a 3% of the invoice, can you confirm what that fee is?

Every penny counts, Pleung3. Let me help you verify the charge fee on your paid invoice via QuickBooks Online (QBO).

Fees of 2.99% apply to QuickBooks Payments for transactions made through online invoices or quick payment requests.

Furthermore, for online invoice payments made via credit card, debit card, or digital wallets (like Apple Pay, PayPal, and Venmo), QuickBooks charges a fee of 2.99% per transaction.

Please also note that QuickBooks offers different rates for other payment methods. See this page for your reference:  Standard Payment Fees and Rates.

Additionally, we can contact our QuickBooks Payment support team to confirm this charge amount by reviewing your account. Please also refer to our support hours provided in the link.

To learn more about processing payments and deposits in QuickBooks Online (QBO), please refer to this article for additional details:  

• Find out when QuickBooks Payments deposits your money.
• QuickBooks Payments Deposits FAQs.
• Take and process payments in QuickBooks Online.

You are still welcome to add your response about the invoice payment concerns in QuickBooks Online (QBO). I'll be here to lend a hand.