Hello, when I send a contractor invite for the employee to complete the W9 and personal info, none of them are getting the invite.

Hello there, Janus. Let me share some information about sending an invite to your employee.

For your employee to receive the invite successfully, there are a few things we need to remember:

• Make sure to tell your employee to check their Spam messages.
• Double-check if the email address is correct. Update it if needed.
• Resend the invite again.

If all these criteria are checked, I recommend contacting our customer support team for further assistance. Please be mindful of their support hours to avoid inconvenience.

Additionally, here's a helpful article to see who you've paid out: Create a payroll summary report in QuickBooks.

Reply to this thread if you have further concerns about inviting your employees. The Community is available 24/7 to provide assistance. Have a good day.