Hi. My payment links received dont get subtracted from customer balances. show up as an Auto Generated sales receipt. how do i apply these payments?

Let me help you apply those payments to your customer's transactions and clear their balance, @difficulty33.

To begin with, please know that payments made through payment links will show as Sales Receipts.

If you've already made an invoice for that payment, we'll have to delete the sales receipt to avoid duplicate transactions. Allow me to guide you through the process:

1. Go to the Sales menu, then choose the All Sales tab.
2. Click the Type drop-down and then pick Sales Receipt from the Type drop-down menu.
3. Once completed, select the sales receipts that you want to delete.
4. From the Actions column, click the drop-down.
5. Hit on Delete, then click Yes to confirm.

On the other hand, if you haven't created an invoice yet, you'll still have to delete the sales receipt and then generate an invoice for that payment.

After you've deleted the sales receipt, you can manually record your customer's invoice payments. For further details, please refer to this article: Record invoice payments in QuickBooks Online.

Moreover, you can run the Transaction List by Customer report if you need a report that displays all the transactions and subtotals of income and expenses per customer.

Let me know if you need further assistance managing your customer's outstanding balance. Keep safe.