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patricia@bennett
May 14, 2024
Question

Hi Team,QBO randomly chose our company for a new invoice update! last Now we get a message when accepting billable charges.

  • May 14, 2024
  • 1 reply
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An account you chose for a billable expense doesn't have an income account associated with it. Before you save this transaction, you need to make that association, or the income won't be reported correctly. Can someone help me correct this issue. QBO told me it was due to a random invoicing update

    1 reply

    A
    AnneMariee
    May 14, 2024

    Let's ensure your billable expenses are properly recorded in QuickBooks, Patricia.

     

    The error message appears when you turn the setting to track billable expenses and items as income in multiple accounts from the Accounts and Settings page. To resolve this, you'll need to assign your billable expense account to an income account. I'll list down the steps below for you.

     

    1. Navigate to the Gear icon at the top-right corner.
    2. Select Chart of accounts under Your company.
    3. Locate the desired expense account.
    4. Click the View register dropdown arrow and then, Edit. 
    5. On the Account screen, check the Use for billable expenses.
    6. Pick the desired Income Account from the dropdown menu.
    7. Press Save and close.

     

    Once done, your billable expenses should now be recorded and reported properly.

     

    I'll just leave this article for more information on the topic above: Enter billable expenses in QuickBooks Online.

     

    For future reference, here's a guide about generating reports to get a comprehensive summary of your billable expenses: Run reports.

     

    Feel free to use the Reply button below, Patricia. I'll be around to address any other concerns you may have regarding billable expenses in QuickBooks.

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