How can I change my email address permanently? QuickBooks continues to revert back to my old email, so I am not getting notifications to my current business email.

I see you want to change your email address in your QuickBooks Self-Employed permanently. However, it keeps reverting to your previous one. You've arrived at the correct forum. I'm here to impart information and guidelines to help you update your email address.

First, I want you to remember some of the crucial points when updating your email address in your QBSE account. When you change the email address, ensure that you have confirmed the new email and that the system has verified it. You may refer to the screenshots below for better reference:

You can also perform basic troubleshooting steps to see if it is a browser issue. Sometimes, your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

I'm adding these articles you can use in the future:

• Update or change your Intuit Account sign-in information.
• Manage your Intuit Account online.

Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe!