How can I correct cash receipts transactions that are posting to the incorrect A/R account?

Thanks for posting here with your query, tpclouse. Let me help you correct cash receipt transactions posted to the right Accounts Receivable (A/R) account in QuickBooks Online.

You may go to the Chart of Accounts section and edit the account for each transaction. Then, modify the posting account to the correct one. To do this:

1. In your QBO account, go to the Accounting menu on the left panel and choose Chart of Account.
2. From the list, select the Accounts Receivable account and click the View Register link to see all the transactions.
3. Click on the transaction you’re working on to expand the line.
4. Press the Edit menu to view the transaction details.
5. Then, change the posting account to an A/R Staff account.
6. Hit Save and close.

Moreover, you can utilize this reference to help you review your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

I'll keep an eye on this thread if you require additional assistance managing accounting data in your file. Just keep me posted in the comments below, so I can provide further help. Keep safe and have a great day ahead!