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April 10, 2024
Question

How can I delete the email requirement on pay bills?

  • April 10, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

MorganB
April 10, 2024

Hi there, curtis8.

 

Thanks for turning to the Community for support. I'm happy to provide some info about the details included when paying bills in QuickBooks Online.

 

Just to make sure I'm on the same page, are you referring to the requirement for the vendors email when paying a bill in your account? If so, there isn't currently a way to remove this field as it is used as a way to contact the vendor. The is particularly necessary if you're using the QB Bill Pay feature and the vendor would be notified via email that you paid the bill from them.

 

I'm linking a couple of articles that I believe you'll find helpful in this situation:

 

 

Please don't hesitate to drop a comment below if you have any other questions or concerns. I'll be here to help in any way that I can.

curtis8Author
April 10, 2024

Is someone working on this?  It's a burden.  Might have to cancel.

curtis8Author
April 10, 2024

As a contractor, some of my vendors don't have a computer or email.

April 10, 2024

@curtis8 

Why do you prefer not to use the email requirement?

June 6, 2024

Because not all payees have email addresses!...utilities, banks, insurance companies, just to name a few. This should absolutely be an option, not a requirement. This is absolutely ridiculous and I will continue to use melio until this is resolved.