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userrobert-pendergra
December 11, 2022
Solved

How can I fix the function of entering a sales receipt? My program stops working after entering only one sales receipt.

  • December 11, 2022
  • 1 reply
  • 0 views
this is a recent problem.  after entering one sales receipt, I have to sign out of QB Online and restart it to be allowed to enter the next customer's sale.  can't/won't work like this.
Best answer by Fiat Lux - ASIA

Try opening your QBO account on any private/incognito browser.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
December 11, 2022

Try opening your QBO account on any private/incognito browser.

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    userrobert-pendergraAuthor
    December 11, 2022

    thank you

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    DebSheenD
    December 11, 2022

    It's a pleasure to have you here again, @userrobert-pendegra.

     

    I’m glad that Fiat Lux - ASIA was able to help with your concern.

     

    Please know that you’re always welcome to post in the Community space for any QuickBooks concerns you may have.

     

    If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.

     

    Let us know if you have other concerns with entering sales receipts in QuickBooks. We'll be happy to lend a helping hand. Stay safe!

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