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userrobert-pendergra
Dec 11, 2022 2:03 AM UTC
Solved

How can I fix the function of entering a sales receipt? My program stops working after entering only one sales receipt.

this is a recent problem.  after entering one sales receipt, I have to sign out of QB Online and restart it to be allowed to enter the next customer's sale.  can't/won't work like this.
Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Dec 11, 2022 2:22 AM UTC

Try opening your QBO account on any private/incognito browser.

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3 replies

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Dec 11, 2022 2:22 AM UTC

Try opening your QBO account on any private/incognito browser.

    userrobert-pendergraAuthor
    Dec 11, 2022 2:38 AM UTC

    thank you

    DebSheenD
    Dec 11, 2022 4:46 AM UTC

    It's a pleasure to have you here again, @userrobert-pendegra.

     

    I’m glad that Fiat Lux - ASIA was able to help with your concern.

     

    Please know that you’re always welcome to post in the Community space for any QuickBooks concerns you may have.

     

    If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.

     

    Let us know if you have other concerns with entering sales receipts in QuickBooks. We'll be happy to lend a helping hand. Stay safe!

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