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January 27, 2024
Question

How can I get a refund for assisted bookkeeping? It is not what I needed. I only purchased for about 7 minutes then cancelled.

  • January 27, 2024
  • 1 reply
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1 reply

Bryan_M
January 27, 2024

Welcome to the Community, 

 @michaelangeloit-.

 

Let me direct you to the best help handling refunds with Assisted Bookkeeping.

 

Some criteria should be met before you can avail a refund in QuickBooks (QB). With that in mind, I recommend contacting QuickBooks Online (QBO) Care Team to help you see if you're fit with the refund. Here's how
 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

 

Click this article for help depending on your QB product: Contact QuickBooks products and services support.

 

You might want to be in the loop with QB product updates. Check out this link: https://quickbooks.intuit.com/r/

 

Let me know if you have additional questions about managing your account. I'll be willing to lend a hand. Keep safe.