How can i get my customer invoice view to default back to ALL in stead of Open?

Hello there, @lbisesi. Let me provide details regarding the invoice status of your customer. 

Whenever you modify the status of a transaction in one customer tab, the change will be automatically reflected in all other customer tabs, and the new status will be saved for future use. In your case, you are currently using the Open status when you exit the customer tab. As a result, when you return to the tab in the future, it will still be on the Open status.

In the meantime, before closing the customer tab, change the status to All so that when you return, the status remains the same.

If the transaction status isn't retained, we can perform basic troubleshooting steps to determine if it's a browser issue. Problems may arise when accessing websites or opening files due to corrupted cache and cookies in your search engine. To start, you can open your QBO account in an incognito window, which will prevent browser history from being saved. Below are the keyboard shortcuts you can use based on the type of browser you're using:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

After logging in, navigate to the customer tab and change the transaction status to All. Exit the tab and return to check the status if it's the same.

Clear the browser's cache to restart the system if the private browsing works. Clearing the cache reboots the system, allowing you to work with a clean slate.

Here's an article that will give you an overview of invoices: Create invoices in QuickBooks Online.

Feel free to comment below if you have further questions on customizing the status of your transactions. I'll be happy to help you. Good day.