How can I have the ability to have tracking numbers again

Hi there, joey33.

I understand that the new invoice layout has changed your usual way of conducting business tasks. Our goal is to offer clear and concise information to assist our customers in resolving their issues using QuickBooks Online (QBO).

The new user interface, which has been built from the ground up and introduced with additional features and wider accessibility since June, will be automatically applied to QBO Simple Start users starting from October 16, 2023. It's important to note that users will not have the option to opt out of this change, meaning they will be unable to revert back to the previous invoice layout.

We'd recommend sending a feature request to our Product Development Team. This way, they'll be able to look at your suggestion and evaluate it so they can consider adding the feature to future program updates:

1. In QBO, click the Gear icon at the top right.
2. Select Feedback and then enter your comments or product suggestions.
3. Once ready, click Next to submit feedback.

You can track feature requests through the QuickBooks Online Feature Requests website.

On the other hand, users who have upgraded or are currently using QBO Essentials, Plus, or Advanced versions can switch back to the old invoice layout, if they prefer, by selecting “Old layout” from the invoice screen. They will not lose any of their existing invoices.

To learn more about the new invoice and quote experience in QuickBooks Online, please refer to these articles:

• See what’s new with quotes and invoices in QuickBooks Online 
• Create invoices in QuickBooks Online
• Create and send quotes in QuickBooks Online
• Convert a quote into an invoice in QuickBooks Online

Please let me know if you have additional questions about this or anything else, joey33 . I'm always here to assist. Keep safe.

@joey33 

You should consider having a 3rd party importer tool

https://get.transactionpro.com/qbo