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February 26, 2020
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How can I mark an invoice as paid? I received payment through another method and it wasn’t recorded in QuickBooks.

  • February 26, 2020
  • 1 reply
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Original commenter did not share additional details
Best answer by Tori B

Hey there, @charlyn

 

How's your day going so far? I hope it's going great. 

 

In QuickBooks Online, the only way to show an invoice as paid would be to record a payment for the invoice manually. I'll walk you through the process. 

 

1. Click the +New button. 

2. Choose Receive payment under the Customer's column. 

 

 

3. In the Receive Payment screen, enter the customer name or select Find invoice no

 

 

4. Fill out the rest of the form and hit Save and close

 

Please let me know if you need more assistance. I'll keep a lookout for your post. You can always reach back out anytime you need help. Take care! 

 

 

 

 

1 reply

Tori B
Tori BAnswer
February 26, 2020

Hey there, @charlyn

 

How's your day going so far? I hope it's going great. 

 

In QuickBooks Online, the only way to show an invoice as paid would be to record a payment for the invoice manually. I'll walk you through the process. 

 

1. Click the +New button. 

2. Choose Receive payment under the Customer's column. 

 

 

3. In the Receive Payment screen, enter the customer name or select Find invoice no

 

 

4. Fill out the rest of the form and hit Save and close

 

Please let me know if you need more assistance. I'll keep a lookout for your post. You can always reach back out anytime you need help. Take care! 

 

 

 

 

charlynAuthor
February 27, 2020

Thanks for your help. I posted this question from the iOS app, and was hoping for a solution there. However, I logged in on the desktop and was able to accomplish it as per your instructions. Thanks again.