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R
Redi Imports
January 19, 2024
Question

How can I record vendor discounts, when I create an itemized Vendor Bill?

  • January 19, 2024
  • 1 reply
  • 0 views
Recently, Quickbooks will no longer allow me to record any negative number when creating a Bill, Expense, Vendor Credit, or Credit Card Credit.  For example, I would like to record an itemized vendor bill, which contains 3 items, a shipping charge, and a vendor discount.  It will not allow me to record the vendor discount, as this is a negative number.  

1 reply

AlverMarkT
AlverMarkT
January 19, 2024

Hi, @Redi Imports. I'm here to help.

 

Normally, QuickBooks Online (QBO) allows for entering a line item dedicated for vendor discount with a negative value given that the total isn't less than zero. To provide better assistance, may I kindly inquire to the specific error you encountered while entering the line item with a negative value? It would also greatly help us if you could add a screenshot of the problem.

 

For now, I suggest ensuring that the vendor discount line item does not cause the bill or expense transaction to be less than zero in its total amount. 

 

As a future reference, let me add this article as a guide in entering refunds and vendor credits in QBO: Enter vendor credits and refunds in QuickBooks Online.

 

We're always here in the Community if you have updates on the issue you've encountered entering a line item with negative amount

R
Redi ImportsAuthor
January 19, 2024

Thank you for your response.  The specific error message that I get is "this value is out of range".  The first screenshot shows the error.  The total of the vendor invoice is $763.33, after the discount, so it is definitely not less than zero. 

 

When I type the negative symbol -, I immediately get the error message.   It will let me type the dollar amount (-37.23) - see 2nd screenshot - but when I hit tab, that number simply disappears (see 3rd screenshot).  It simply won't accept any number less than zero. 

 

We have been always been able to add discounts, etc., for years, up until this week. Now we have been getting that same error in all of our Bills, Expenses, Vendor Credits, Credit Card credits, etc. 

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