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May 7, 2024
Question

How come it won't let me adjust hours or quantity under new invoices now?

  • May 7, 2024
  • 1 reply
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1 reply

Nicole_N
May 7, 2024

I'm here to ensure you can adjust hours or quantity to the new invoice in QuickBooks Online (QBO), gannonrmk.

 

There are times when too much cache buildup in a browser can cause unexpected behavior with the product. To clean this up, I recommend signing into your QuickBooks account in a private or incognito window. You can use these keyboard shortcuts to save time:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

Once signed in, open your invoice and see if you can now adjust hours or quantity. If so, that's good news. You can return to your regular browsing history and clear the cache. Otherwise, you can try other supported browsers to help narrow down the cause of this behavior.

 

For more information on features not available in the new experience, please refer to this article.: See what’s new with estimates and invoices in QuickBooks Online.


Fill me in if you have more queries about adjusting quantity to the new invoice or any other QuickBooks concerns. I'd be glad to assist you further. Take care always and best regards, gannonrmk.