How do I access my inventory items?

Hi there, RSONEILL.

I'm here to help you access your newly migrated inventory items in QuickBooks Online (QBO).

If you've successfully migrated your items to QBO, you can access them by heading to the Products and Services page. I'll guide you how.

1. On the left navigation panel, hover your cursor on Sales.
2. Select Products and Services.

Once you're there, you'll see your items. Just note that QBO doesn't use the term items anymore. Instead, they are referred to as Products and Services.

If you still can't see them, make sure you've turned on inventory tracking in QBO before migrating. If you weren't able to, migrate your company file again. This time, ensure that you've turned on inventory in your QBO account.

If the issue persists, check your QuickBooks Desktop (QBDT) version. Inventory data will not be converted if the QBDT version is for Windows 2015 or earlier.

Here's an article for more info on how QBO accounts for inventory: Move your inventory from QuickBooks Desktop to QuickBooks Online.

For future reference, check this guide out on using price rules: Set price rules in QuickBooks Online.

Please reach out if you have further questions about accessing inventory items in QBO. I'm just one post away. Keep safe!