Solved
I provide TV services. Each one of the services I provide has a cost. I am unable to add the coast.
I appreciate providing screenshot, jmckinley.
Let me share additional information on why you don't have the option to add a cost on Service in QBO Essential.
The availability of a certain feature in QBO depends on the level of subscription. At this time, adding a cost for service in QB Essential is unavailable. I've already advised my colleague to update her answer on the previous reply.
You'll want to upgrade to QB Plus and Advanced version so you can add the cost. Please refer to this article on how to upgrade your subscription: Upgrade or downgrade your QuickBooks Online subscription.
Keep me posted if there's anything else I can help you with.
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