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March 2, 2024
Question

How do I add a second email address to my customer so the invoice gets sent to both email address'?

  • March 2, 2024
  • 1 reply
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1 reply

JaeAnnC
March 2, 2024

Welcome to the QuickBooks Community, Jason. I'll be glad to help you add a second email address to your customer's profile in QuickBooks Online (QBO) to send your invoices to both email addresses.

 

In QBO, you can add multiple email addresses for a customer by separating them with a comma. Here's how:

 

  1. Go to Customers & Leads and select Customers.
  2. Click the customer's name, then Edit.
  3. In the Email section, enter the email addresses separated by a comma (sample1@intuit.com, sample2@intuit.com).
  4. Click Save.

 

Moreover, you can customize sales forms in QBO to personalize their appearance and content.

 

Feel free to visit us in the Community if you need further assistance adding a second email address for your customer in QBO, and we'll respond promptly to help. Stay safe, and have a wonderful day ahead.