How do I add in a convenience fee for paying by credit card?

Thank you for posting in the Community, @NealRM.

Currently, the ability to add a convenience fee for paying by credit card is not available in QuickBooks Online.

As a workaround, you would need to create a service item for the credit card convenience fee and manually add it as a line item on your customer's invoice to indicate the fee. Let me show you how.

1. Go to the Gear icon. 
2. Choose Products and Services. 
3. Click the New button. 
4. Select Service. 
5. Enter the name of the of the service item. 
6. Put a check mark on “I sell this product/service to my customers.” 
7. Choose an expense account (for example Other Expenses) from the Income account drop-down. 
8. Click Save and Close.

Here’s how to add the service item on the invoice:

1. On the create invoice page, click Add line.
2. From the Product or Service drop-down column, choose the charge convenience fee you created. 
3. Click Save and Close.

In the meantime, you can visit QBO Blog to learn about the new updates being rolled out by Intuit.

Feel free to post again if you have other concerns. I’m always willing to help.
 

It's not automated.  Add the fee manually on the invoice, after a sub-total,  on a new line, and in the email message, notify them if they pay by ACH,  then they must fill in the lower amount, when they enter the payment amount.   Then delete the extra line, once they've paid

One way that QB does allow is under Customer, Payment Settings, Price Level. Typically used to give special discount pricing, it can also be used to increase price by percentage. For instance, you can create a "Transaction Fee" (or, if you prefer, ADM) price level and assign a fixed percentage to everything, or on an item-by-item basis. That way, every item pulled into an invoice is automatically increased by the percentage defined in the price group.

I'm having the same issue as everybody else, wishing this was an added feature. QB boasts about making things easier to use, but not seeing it from the slow support from the QB Team. QB member please don't reply with the exact same "solution" that has been posted before. Instead here is a solution suggestion for y'all to take to your software engineers. 

Add a simple check box when creating Products and Services to "Pass on convenience charge to customer." 

If y'all are worried about the legality of it being banned in certain states, just pass on the liability to the QB user in the terms of usage agreement.

            Note: To pass on the liability, go to Terms of Usage and manually add a line in stating user is                                      responsible for the legality of the feature, and repeat this FOR EVERY CUSTOMER YOU HAVE                         INDIVIDUALLY.

When will this feature be added?  

Hi, 

I am working in QuickBooks Premier and processing cc's through my bank rather than through QB.  I'm simply looking to add the convenience fee on invoices.  I understand how to create a subtotal line followed by the convenience fee item.  My problem is that I want to apply the percentage to the GRAND total, not the SUBTOTAL so that I recoup the fees assessed on the sales tax too.  I have dug through a bunch of posts but just keep coming back to the subtotal solution.  Is there a way to apply a percentage based fee after the sales tax has been added in?  For complete clarity, in the example below, I want to charge the customer 3% of $2,263.71 rather than 3% of $2,061.10.  Tks in advance!

Is this service going to be added soon? My company can wait no longer. If we don't have the option to automatically generate convenience fees when a customer chooses to pay with a credit card, we will have to change software providers.

-Robert Viets

When are you going to add this item? Other accounting companies offer it and you are the biggest company. You should work on fixing it. 
unless you don’t care that people will switch to other apps. 
we are loosing a lot of money 

I posed this question as well. Quickbooks has no intentions of doing it. I don’t know why either. But ever since they to me to go into the “gear” icon and gave a “work around” for the request of adding in a convenience fee I just turned off the paying by credit card feature off my invoices. I know in 2020 from my business alone quickbooks missed out on thousands of dollars in transaction fees they could have capitalized on. I’ve been giving incentives on Venmo payments. 

This is what am after as well. If when they decide to pay with CC, there's a disclosure that they are paying the fees