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jdriver
August 17, 2021
Question

How do I Bundle Billable Expenses and add Markup to Invoices

  • August 17, 2021
  • 9 replies
  • 0 views

We do mostly Time and Material projects for customers in QBO. These projects might take weeks or months. We might have hundreds of expenses ranging from a couple of dollars to hundreds of thousands of dollars. These could be fuel purchases, hotel charges, supply purchases, and some flow through Purchase Orders and many do not. We use Projects inside QBO and we mark all expenses and purchases as billable and assign them to their respective Project. So far so good.

 

When we invoice the customer, we use only a few line items to capture all of these costs into categories such as Parts & Equipment, Consumables, Rentals, Travel Expenses, Contract Labor, etc. We do NOT list every individual expense on the invoice which would result in dozens of pages for each billing. That would be insane and our customers do not want that, nor do we.

 

Currently, we run reports for all expenses related to a project, then add these totals to the line items on the invoice manually. Unfortunately, this leaves all of these hundreds of expenses as unbilled in QBO. It also makes keeping track of what has been billed and what hasn't been billed very difficult. There is currently no way I am aware of to mark unbilled activity as billed without adding it to an invoice. Seems like a Catch-22.

 

My thought was to use BUNDLES (in service items) to solve this problem. It works beautifully to hide all of the expenses and consolidate them to a single line item. However, there is no way to add markup to the entire bundle or edit the subtotal which leaves us unable to use this method. Maybe I'm missing something?

 

Does anyone know of how to add billable expenses to an invoice so they are not individually visible to the customer while still being able to mark them up?  If that is not yet possible, is there some workaround to mark billable expenses in a Project as billed?

9 replies

DivinaMercy_N
August 17, 2021

Thanks for being detailed about your concern, @jdriver.

 

Allow me to chime in and provide some insights on how billable expenses in QuickBooks Online (QBO) works.

 

In QBO, all information from a billable expense transaction will be displayed once added to the invoice. The option to hide and consolidate them to a single line item is unavailable. As a workaround, you can consider using a third-party application to achieve this feature. In the App Store, you'll find apps that integrate with QBO. Let me guide you how:

 

  1. Head to the QuickBooks App Store.
  2. From the search box, enter any keyword.
  3. Then, press the Enter key on your keyboard.
  4. You can also use the Categories section.

 

The program is also designed to mark billable expenses as billed when it is added to the invoice. If you need to mark them as billed without linking them to an invoice, you may also want to use a third-party app.

 

Monitoring and tracking your project’s profitability in QBO is a breeze. For the detailed steps and how it is done, check out this article: Set up and create projects in QuickBooks Online.

 

I'm always here if you have additional questions about billable expenses in QBO. Let me know in the Reply section below. Take care and have a good one.

jdriver
jdriverAuthor
August 17, 2021

Thank you for your reply. Are you aware of any apps that provide the functionality I have described? I have been unable to locate one. This is a very specific request and such information is not usually provided in their descriptions. Anyone else know of some workarounds or can recommend a specific app?

KlentB
August 17, 2021

Hi there, jdriver.

 

Thanks for getting back to us.

 

While we're unable to recommend what app to use, you can enter a specific keyword in the search bar or browse the Category section of the Apps Center to filter the results. Before subscribing to any app or services, I suggest reading some reviews online or trying their trial options available to ensure that you'll find all of the features you need.

 

Additionally, here's are some articles that you can read to track manage your billable expenses in QuickBooks Online:

 

Just drop me a comment below if you have any other questions and I'll get back to you as quickly as possible.

February 1, 2022

I have this same issue and the answer you received here was as unhelpful to me as I assume it was to you. Did you ever find a convenient solution?

March 29, 2022

I also have this issue/question/request and find the answer provided unhelpful. If QB can't/won't recommend or suggest apps developed to address this need that they're aware of, then it seems that they should address the need. If they are unable to address the need at this time, then it seems appropriate to suggest specific apps or resources (by name) that will address their customer need. 

August 8, 2022

Has anyone found a solution?  We also have this same issue.

November 14, 2022

The best (and maybe only) way I've figured out how to do this is a bit of a hacky workaround. But what I'll do is add all of the billable expenses to an invoice, then proceed to delete them all choosing "No, keep it" when asked "Would you also like to unlink the billable expense?". This way, you have all of the underlying vendor invoices linked up, but you can enter your own custom line items. Not super pretty, but it gets the job done for us.

November 14, 2022

Hi there, @sull0509.

 

I appreciate you for letting the Community know the steps you used. It will surely help other users who have the same issue.

  

If you need tips and related articles when managing your account in the future, feel free to visit our Community website for more insights.

 

If there's anything else you need help with, please come by the Community. We're here to lend a hand. Wishing you and your business continued success.

CaitPHG
December 2, 2022

THANK YOU FOR ASKING THIS QUESTION!! SAME THING HAPPENS w/ my Company! 

I saw ONE response a while back and it said instructions for going to the "gear" icone on the far right, (which they said wasnt actually a gear function) but yet opens an option to BATCH -UNCHECK - MULTIPLE BILLABLE EXPENSES AT ONCE. I have Yet to find this tool! 

December 2, 2022

I appreciate you for joining the thread, @CaitPHG. I'll be glad to help you with this. 

 

Solely QuickBooks Online Plus and Advanced have access to the billable expenses feature, which only affects charges for Unbilled Expenses.

 

If you need to batch delete the multiple billable expenses, Quickbooks will hide unbilled expenses and label them as closed without requiring you to create an invoice. Here's how:

 

1. On the menu page, click Dashboard.  

2. Select the Get things done tab.

 

 

3. In the address bar, change qbo.intuit.com/app/homepage to qbo.intuit.com/app/managebillableexpense. Then, click Enter.

 

 

4. Enter the appropriate date, then hit Save.

 

 

 

If you need to enter multiple expenses or bills at the same time, you can visit this article: Create multiple bills or expenses in QuickBooks Online Advanced.

 

Feel free to reach out to us again if you have further questions about your unbilled expenses. We're available 24/7. Stay safe, CaitPHG.

CaitPHG
January 26, 2023

Thank you, I will try that. 

August 26, 2023

Has anyone found a good solution for this other than the canned responses from QuickBooks customer service?  I have lost business due to too much information on my invoices. I need to be able to consolidate all billable time and expenses to one single number with a brief description of the work completed, but keep the ease of importing time directly to an invoice, and well as the data for internal use.  We use QuickBooks Time, and have had to change all of our time to not billable, run a report, and create invoices manually.

August 27, 2023

No unfortunately, I have not.  I am still doing the same thing as you.

August 28, 2023

I figured it out!!  

 

  1. Click on the Gear () at the top.
  2. Select Account and Settings.
  3. Select Sales.
  4. Select Customize look and feel. From here, select to edit or create a new Custom form.
  5. Select your style of form, then click Next.
  6. Click Content, and then click on the pencil icon in the middle section of the sample invoice.
  7. Click Show more activity options.
  8. Select Group activity by to Type.
  9. Choose whether to Subtotal groups and Collapse activity rows.
  10. Click Save.

 

This came from a link that I was not allowed to post for some reason, but it works!

 

Follow the steps, and play around with the settings until the invoice displays the info that you want your customer to see.  You can create an invoice with all of the line items and markups, but it will collapse everything on the invoice that is sent to your client to either groups or one single number.  Once you change the settings, you have to create a test invoice and click print or view PDF to see how your customer will actually see it.  Hope this helps!!

September 28, 2024

I create a bundle for example called Time and Materials with no description and add 2 items to my bundle 1.labor and 2.materials I mark the bundle so customer doesn't see the items. Then when I create an invoice I add the bundle to my invoice and in the blank description feild I usually enter the work we did or maybe a brief list of the materials or xxhrs@$××. I then add my labor and billable expenses. After I do that I drag the billable items so they are added to the bundle. Pretty much to same as dragging the items to reorder them on a invoice. If you do this correctly you'll notice the line number will change. This adds the billable items to the bundle along with their totals. Save and print and you will only see the bundle. This way if you need to later check the invoice if a question arises you can click edit invoice and review the items and labor instead of removing the expense but keeping it linked. The original 2 items you can just leave them blank or you can remove them instead. I hope this helps.

September 28, 2024

I create a bundle for example called Time and Materials with no description and add 2 items to my bundle 1.labor and 2.materials I mark the bundle so customer doesn't see the items. Then when I create an invoice I add the bundle to my invoice and in the blank description feild I usually enter the work we did or maybe a brief list of the materials or xxhrs@$××. I then add my labor and billable expenses. After I do that I drag the billable items so they are added to the bundle. Pretty much to same as dragging the items to reorder them on a invoice. If you do this correctly you'll notice the line number will change. This adds the billable items to the bundle along with their totals. Save and print and you will only see the bundle. This way if you need to later check the invoice if a question arises you can click edit invoice and review the items and labor instead of removing the expense but keeping it linked. The original 2 items you can just leave them blank or you can remove them instead. I hope this helps.

November 18, 2024

Appreciate the info everyone; this is most frustrating.

 

I found the following link that says you can drag and drop billable time or expenses into a bundle *IF* you have QBO Plus or Advanced:  https://www.stacyk.net/add-billable-time-or-billable-expenses/ .  (I was able to do this with non-billable separate items before, and thought it should work the same with billable items; guess not.)

 

However the information in the above link was posted in NOV 2020.  Can anyone who has these upsold versions conform that this still works?  We have QBO Essentials as we don't need the other features.

 

If still accurate, this is a pretty basic and important function that I don't think should cost an extra ~$17+/month...  I consider the fact that it does not work in Essentials a bug in QuickBooks Online Essentials.  At minimum there should be a warning that this feature is not available. 

 

QB moderators:  I'm rather frustrated with QBO; this is not the only functionality problem I've had.  Please just tell me yes or no if paying through the nose for an upgrade will get me this feature bug-free, or when the bug will be repaired in Essentials.  (And please don't post a canned "Hi we're here to help..." message; I don't get any warm fuzzy feeling out of it and it just takes up space in the thread.)

 

Meantime I'll see if any of these workarounds for the bug work for me.

November 19, 2024

I'll be sharing a few things  how billable expenses in QuickBooks Online (QBO) work, L6.

 

The ability to drag and drop billable time or expenses into a bundle in QuickBooks Online (QBO) is only available in QBO Plus and Advanced. To utilize this feature, you can consider upgrading your plan to use this functionality.

 

Here's how to upgrade:

 

  1. Sign in to your QBO account as a primary or company admin.
  2. Go to the Gear icon and select Account and Settings.
  3. Click the Billing and Subscription tab.
  4. Ensure your payment info is updated.
  5. In the QuickBooks Online section, click Upgrade your plan.
  6. Select Choose a plan for the Advanced version.
  7. Follow the on-screen instructions to upgrade your plan.

 

Moreover, please refer to this article if you need to update the card on file, change your subscription, or view your billing history in QBO: Manage billing, payment, and subscription info in QuickBooks Online.

 

If you require further assistance managing your billable expenses, just notify me by dropping a comment below. I'll always have your back.

November 26, 2024

Thank you for a straight answer:  If we bump up to the next level for (in our case) another couple of hundred bucks a year we get the feature.

 

I would very much like to see this feature included at the lower price point; it's the only thing we would like from the next higher tier.

November 26, 2024

I appreciate how proactive you are, L6. I understand how significant it is to add billable time or expenses into a bundle in your QuickBooks Online. However, you weren't able to accomplish this because of your current subscription which is Essential.

 

As my colleague has mentioned you'll need to upgrade your subscription for the reason of adding billable time or expenses into a bundle for this is only available in QBO Plus and Advance.

 

On the other hand, I encourage you to submit your feedback. This way, our product developer may check on it and consider it.

 

Here's how:

 

1. Select the Gear Icon. Located in the upper right corner of the screen.

2. Click Feedback, then feel free to share your thoughts.

3. Tap Next.

 

Moreover, I'm adding this article if ever you want to edit your billing, and subscription information: Update billing, subscription, and firm info in QuickBooks Online Accountant.

 

If you still have questions regarding how to add billable time or expenses into a bundle in your QuickBooks Online and other data interpretations. Please don't hesitate to click Reply below. I'm just a click away.