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lmckie
January 29, 2021
Question

How do I change the notification email in billpay?

  • January 29, 2021
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

Jessica_young
Jessica_young
January 29, 2021

Happy Friday, @lmckie.

 

I'm happy to assist in getting this email updated for you. This should be a fairly simple change for you. Here's what you need to do:

  1. Go to Settings ⚙, then select Account and Settings.
  2. Select Bill Pay.
  3. Select Email preferences.
  4. Select the edit icon (pencil).
  5. Select your preferences and select Save.

Alternately, you can access email preferences via the Gear icon on the Pay Bills Online page.

 

I'm here to help with any other questions you may have. Have a fantastic weekend! 

L
lmckieAuthor
January 29, 2021

I need to change the VENDOR's notification email, not my company email.  It is changed in QuickBooks but it doesn't flow over to BillPay.  Any idea on how to do this?

 

Thank you.

katherinejoyceO
katherinejoyceO
January 29, 2021

Thanks for clarifying your concern, @lmckie. Let me step in and help you with changing your vendor's email.

 

Here's how to do it:

 

  1. Select Expenses from the left menu.
  2. Go to the Vendors tab, then choose the appropriate vendor.
  3. Hit the Edit button.
  4. Enter the new email in the Email field.
  5. Click Save to confirm the changes.

 

Check out this article that will guide you in writing checks to your vendor.

 

You can also check out this article should you need to track how much you're paying each vendor monthly. 

 

Let me know if I can be of any additional assistance. I'm always ready to help.

 

 

 

S
Sting_fan
September 29, 2022

How do I (the person processing the Bill Pay payments) receive a confirmation?  I'm not talking about the vendors.  In the past, I used to receive a confirmation with a list of all the bills I paid.  Does anyone know how to set it up to send me those emailed confirmations?

M
Mark_R
September 29, 2022

Thank you for joining the thread, @Sting_fan.

 

Currently, QuickBooks doesn't have an option to set email confirmations for paid bills via Online Bill Pay. However, you can view the list of the all bill payments you've sent using Online Bill Pay. Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the + New button, then select Pay Bills Online.
  3. Go to the Sent Payments tab.

 

You may also want to learn about the email preferences in Online Bill Pay. This will help you set your email preferences to receive emails about various things.

 

Feel free to leave a comment below if you need more assistance managing bills in QuickBooks. I'll be around to help, @Sting_fan.

S
Sting_fan
September 29, 2022

Apparently the emailed confirmations come from Bill.com.  I just need to figure out how to enable those email confirmations

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