How do I change the starting invoice number in QuickBooks on line. I still want QuickBooks to assign numbers, just don't want them to begin at 1.

I'll help you set the invoice number, Ginda.

First, let's change the settings and turn on the Custom transaction numbers feature. This way, you can control the sequence. Here's how:

1. Click the Gear icon.
2. Select Account and Settings.
3. Go to the Sales tab.
4. Click the Pencil icon in the Sales form content row.
5. Tick the Custom transaction numbers box.
6. Click Save, then Done. 

Once done, you can now manually add the invoice number. QuickBooks Online will remember the number and continue the sequence. 

If your customer pays the invoice, you can record the payment. 

Keep in touch with us if you have additional questions. 

I just went through this and the support rep at QBO could not figure it out, but my husband had an idea and it worked!

Here are the steps: 

1. Click "gear" icon in upper right corner

2. Click "Account Settings" in upper left column 

3. Click "Sales" in left column 

4. Click into "Sales form content" 

5. Turn off "Custom transaction numbers." 

6. Click "Save" 

7. Click "Done" 

At that point I logged out of QBO and logged back in.

I then repeated steps 1 - 4 and in step 5 I turned "on" ""Custom transaction numbers." Then I hit save and done. 

Then, I created a new invoice with my new desired invoice numbering system. I created 2021100, 2021 for the year and then 100 as a starting point. I have a "Test Client" set-up so that invoice was sent to my Test Client. 

Then I opened a new invoice and sure enough the invoice number was 2021102, voila, success!