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February 16, 2024
Question

How do I deal with Duplicates? I have numerous double payments (sometimes labeled as invoice), double charges and so forth. Can anyone point me to a direction fix this?

  • February 16, 2024
  • 1 reply
  • 0 views
it seemed to have happened when my bank changed software and I needed to reconnect it. It appears to mostly tied directly to the bank (I have 3 different accounts though)

1 reply

February 16, 2024

I really appreciate all the details you've shared about the duplicate transactions, @drjoeferetdc.

 

The duplicates were likely caused by changes made by your bank.

 

If a downloaded transaction is a duplicate of one you already recorded in your books, excluding it make sense.

 

If duplicate transactions are shown or added to your bank register, follow these steps to remove them:

 

  1. On the left navigation menu, click Transactions then Bank transactions.
  2. From there, select transactions that are duplicate.
  3. Select the option Undo.

 

Once done, you can now exclude them. I'd be glad to show you how:

 

  1. Go to the For Review Tab.
  2. Select the duplicate transactions. Then, click Exclude.
  3. In the Excluded Tab, tick mark the boxes for the transactions that are duplicates.
  4. Click on Batch action to delete everything at once.
  5. Once done, hit the Delete button.

 

Furthermore, you can browse through this article just in case you need assistance reviewing any discrepancy reports: Fix issue for accounts you've reconciled in the past in QuickBooks Online.

 

If you have any other queries managing your transactions, feel free to let us know by leaving a comment below. We're always here to lend a hand. Have a good one!