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June 26, 2024
Question

How do I determine what Quickbooks is charging me for? I have several charges in a month but no receipt.

  • June 26, 2024
  • 1 reply
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1 reply

AlverMarkT
June 26, 2024

Hi, Stephanie. It's great to have you in the QuickBooks Community.

 

I'm here to share the steps to determine the service you may have opted for and any current charges in QuickBooks Online (QBO).

 

You can consider going to your Subscriptions and billings page on your QBO account to determine the services you may have opted for and any current charges. Here's how:

 

  1. Sign in to your QBO account.
  2. Click on the Gear icon.
  3. Select Subscriptions and billing. This section provides detailed information about your subscription and any additional services you have subscribed to.
  4. Select View payment history to see the billing history for the last 6 months' bills.

 

If you still cannot determine the reason for certain charges, I recommend contacting our Support Team to help provide an itemized list and clarify what each charge pertains to.

 

For future reference, let me add this resource as a guide to navigating QBO: Get started with QuickBooks Resources.

 

We'll be here in the Community if you have further questions about managing your QBO account's billing. We'll do our best to assist. Take care!