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October 23, 2024
Question

How do I get a refund for Quick Books Solopreneur?

  • October 23, 2024
  • 1 reply
  • 0 views
The refund form does not have an option for Solopreneur or a PayPayl payment method so I'm stuck in a loop.

1 reply

October 23, 2024

Hi there, Amandalu. I appreciate you reaching out regarding your refund request for QuickBooks Solopreneur. I understand you want to ensure your appeal is handled efficiently, and I'm here to help you work toward a solution. 

In your case, I suggest reaching out to our customer care team. While requesting a refund using our form is possible, the QuickBooks Solopreneur option is currently unavailable.

Our experts will assist you in processing your refund and determining if it can be issued through PayPal. They have all the necessary information to check your eligibility.

Here's the way to connect with them: 
 

  1. Head to the Help icon. Click the Search tab. 
  2. Type in Contact Us in the search bar. Tap Contact Us.
  3. Hit the Callback option.
     


Our team is available from Mondays to Fridays, 6:00 AM to 5:55 PM PT.

Moreover, you might want to visit our Account Management page. This section includes articles that can assist you in managing your account and company information for future reference.
 

Contacting our dedicated team is the best approach for your case. I want to ensure you have all the assistance you need to complete your refund request smoothly. Rest assured, we are committed to making your experience with QuickBooks as positive as possible.