How do I get my old invoice template back? New update is a mess. Need to bill parent company for multiple sub-customers and each needs a line item. Not just the activity

I can see the importance of being able to bill the parent company for multiple sub customers, Let me guide you on how to send feedback, Buddies.

Once you've already switched to the new invoice layout, switching it back to the old one isn't possible.

Also, you'll want to send a request to let our product team know how billing a parent company for multiple sub-customers is useful for the business. To do so, follow the steps outlined below: 

1. Go to the Gear icon, then Feedback.
2. Enter your comments or product suggestions. Then select Next to submit feedback.

This goes out to our Product Development team to help improve your experience in QuickBooks Online. You can track feature requests through the QuickBooks Online Feature Requests website.

On the other hand, any changes you make to your parent and sub-customer's invoices will always reflect the other way around. As an alternative, if you want to see the charges on the same invoice, you'll have to create delayed charges for both parent and sub-customer. Ensure to select their name on the invoice. Then, if you only want to bill the parent customer, make sure the sub-customer billing information is the same as the parent. To create a delayed charge:

1. Go to the + New.
2. Select Delayed Charge.
3. Choose the parent customer name.
4. Enter the charges you want for the parent customer.
5. Click Save and close.

You'll have to do the same for the sub-customer. Once done, add the charges to the invoice. Here's how:

1. Go to the + New.
2. Select Invoice.
3. Choose the parent customer name. You'll see a list of charges for both the parent and sub-customer.
4. Click Add for the charges you want to add to the invoice.
5. Then Save and close.

To know more, check out this article for more details: Use The Bill Parent Customer Option On Invoices in QuickBooks Online.

Moreover, QuickBooks allows you to customize reports to show a list of invoices due on a specific date. Read this article for more details: Customize Report To Show Invoices Due On A Specific Day In QuickBooks Online.
 

Please get back to us if you have any questions about invoices. We're always right here to help you at any time of the day.