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April 14, 2024
Question

How do I get rid of the ad "A seamless books-to-tax experience" so it doesn't come back. I am already having problems and I do not need this taking up my screen space.

  • April 14, 2024
  • 1 reply
  • 0 views
your ad for "A seamless books-to-tax experience"  KEEPS POPPING UP.  I DO NOT WANT IT!!! I close the window but every time I go to reports I get it again.  I am already having problems with reports not filtering properly and I do not need this propaganda taking up my screen real estate.

1 reply

April 14, 2024

I've got some troubleshooting solutions to get the pop-up notification removed from your QuickBooks homepage, geoffshive.

 

The pop-up notifications are designed to suggest and guide you on how to improve your QuickBooks Online (QBO) experience. We understand the ads may affect your navigation, however, the option to turn it off permanently in the program is unavailable. What we can do is click on the or No, thanks buttons to remove the pop-ups from your QuickBooks homepage.

 

If you're using Google Chrome, you can follow this article to guide you on how to block the ads: Block certain ads. Another way is to enable the pop-up blocker of your browser. This prevents pop-ups to show up. Let me show you how: 

 

  1. Tap the lock icon to the left of the address bar.
  2. Select Site Settings (Google Chrome) or Permission for this site (Mozilla browser).
  3. Hover to the Pop-ups and redirects section.
  4. Click Block from the drop-down menu.

 

 

For the Safari browser:

 

  1. Open your Safari browser.
  2. Hit Safari, then Preferences.
  3. Choose Websites at the top
  4. Click Pop-up Windows on the left sidebar
  5. Then, press Block in the pop-up menu for the website.

 

Feel free to visit the following sections of this resource for more information and help when using QuickBooks in the future: Learn about QuickBooks Online with how-to videos.

 

If you have any more questions about a specific feature or need help navigating your QuickBooks, please feel free to post your reply below. I'm always here to help.