How do I get rid of the customer payment options on an invoice

Hello, mjostergard.

I'll help you turn off the customer payment option in the Invoices in QuickBooks Online. We can set and turn off the payment option under Invoice payments, change the email option for invoices, and select HTML so the payment option won't show up when sending invoices. 
 

To turn it off, you can follow these detailed steps:

1. Log in to your QuickBooks Online account and go to the Gear icon at the top right corner of the screen. 
2. From there, select the option for Account and Settings.
3. Once you are on the Account and Settings page, click on the Sales option from the left-hand menu.
4. In the Invoice Payments content section, look for the "Online Bank Transfers (Credit Card, Debit Card, ACH Bank Transfer)" and deselect this option to turn off the customer payment option in the invoices.
5. Click Save and Done.

After that, let's change the invoice email option and select HTML. Here's how:

1. Log in to your QuickBooks Online account and go to the Gear icon at the top right corner of the screen.
2. From there, select the option for Account and Settings.
3. Once you are on the Account and Settings page, click on the Sales option from the left-hand menu.
4. In the Online delivery, choose HTML under the Additional email option for the invoices dropdown.
5. Click Save and Done.

This will ensure that the payment option does not appear when sending invoices. By following these steps, you can turn off the customer payment option in the invoices in QuickBooks Online.

In case you want to know when QuickBooks deposits your customer payments into your bank account. You can refer to this article for detailed information: Find out when QuickBooks Payments deposits customer payments.

 If you have any further questions or concerns, please feel free to ask. The Community is always open 24/7 to assist you. Have a great day!