How do I go back to old document layout? I can't stand the way the estimates and invoices look. I don't often work through email so it makes my job more difficult.

Hello there, Jana.

I can see how essential it is to switch back to the format you get used to, which makes your work more efficient. Let me share details regarding the new invoice layout so you can achieve your goal.

Users have been migrated to the new invoice experience in QuickBooks Online (QBO). Although they can still switch to the old interface, except for QBO Simple Start and Essential. However, returning again is no longer available once they opt out.

Here's how you can switch your invoice layout:

1. On the left pane, select +New.
2. Choose Invoice under the Customers column.
3. At the top right corner, select Old layout.

On the other hand, I recommend sending feedback directly to our product development team if you can no longer move out of the new interface. Your ideas might be noted and incorporated into future product updates to meet your business needs. Here's how:

1. Head to the Gear icon.
2. Select Feedback.
3. Share your product improvement ideas.
4. Click Next to submit.

Moreover, you might want to scan these resources to have a guide when entering customer payments and personalizing sales forms:

• Record invoice payments in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online

We're just a click away if you have additional questions about the invoice layout or other related concerns in QuickBooks Online. We're always available to offer further assistance.