Solved
I imported a Word docx successfully. The template works, but a 2nd blank page is added every time.
Hello there, Short Desert Guy,
There might be blank fields included on the imported template. You'll want to delete the imported file. Then, try to import again. On the mapping screen, check for fields that might have been added or blank.
Furthermore, when you import the template, the last part provide a preview. Check if there's a second page showing.
If the error persists, I recommend contacting our QuickBooks Online support to check your account. Here's how:
- Click the Help icon, and then Contact Us.
- Enter invoice template.
- Click Let's talk.
- Select either Message an Agent or Get a callback.
Here's an article for more information: Import custom form styles for invoices or estimates.
Stay in touch with me if you have other concerns.
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