How do I increase my available list entries in a custom field? I have deactivated several unused list entries, but the number used has not increased.

I'm glad to have you back in this forum, ldr514. Let me provide information when managing custom fields on each of your forms.

With QuickBooks Online Advanced, you can have up to 12 active custom fields for each type of form (invoice, estimate, purchase order, expense, bill, and so on), and each type of profile (customer and vendor). I can see how this feature can give you more flexibility to add custom data on each transaction. However, the ability to increase the available list entries for this option is unavailable in the program. You may want to check this guide for more details: Create and edit custom fields in QuickBooks Online Advanced.

For now, I'll take note of your feedback to help improve our service and your overall QuickBooks experience. I'll also recommend sending this relevant feature request to our product engineers, so they can work on its progress to include them in future updates. Here's how:

1. Go to the Gear icon and select Feedback.
2. Enter your product suggestions or feedback.
3. Then, click Next to submit feedback.

Moreover, you may utilize custom fields in various ways to track what matters most to you and run specific reports to help you review your business finances.

I'll keep this thread available, so you can always reply to this post for any additional queries when managing custom fields and other transactions in your account. Feel free to let me know anytime you need help. Stay safe and have a good one!