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ManifestIntl
Jun 10, 2022 11:18 AM UTC
Solved

How do I input a refund on a credit card account on something I returned?

I purchased something with a credit card and returned it. They are returning the funds to my credit card account. There seems to be no way to add this credit on QuickBooks without upgrading to a more expensive premium account. I'm looking for a workaround. Thanks!
MichelleBh
MichelleBhAnswer
Jun 10, 2022 1:03 PM UTC

We have a way to input your credit card refund in QuickBooks, @ManifestIntl.

 

You don't need to upgrade your subscription to handle all your credit card reimbursements. QuickBooks Online has a Credit card credit feature to help you achieve that task. I'm glad to provide the complete steps. 

 

To record the refund, follow the steps below: 

 

  1.  Go to the +New button and select Credit card credit.
  2. Choose a payee, credit card account, then set the date.
  3. Select the product in the list and enter the amount.
  4. Click Save and close.

 

Additionally, check out these links below on how to apply credit or refund to client transactions: 

 

 

Want help with other domains in QuickBooks? Please let me know, and I will gladly offer you some details again. Keep safe always.

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7 replies

MichelleBh
MichelleBhAnswer
Jun 10, 2022 1:03 PM UTC

We have a way to input your credit card refund in QuickBooks, @ManifestIntl.

 

You don't need to upgrade your subscription to handle all your credit card reimbursements. QuickBooks Online has a Credit card credit feature to help you achieve that task. I'm glad to provide the complete steps. 

 

To record the refund, follow the steps below: 

 

  1.  Go to the +New button and select Credit card credit.
  2. Choose a payee, credit card account, then set the date.
  3. Select the product in the list and enter the amount.
  4. Click Save and close.

 

Additionally, check out these links below on how to apply credit or refund to client transactions: 

 

 

Want help with other domains in QuickBooks? Please let me know, and I will gladly offer you some details again. Keep safe always.

    ManifestIntlAuthor
    Jun 11, 2022 10:04 AM UTC

    Thanks so much! I knew there had to be a way, I just didn't know where to find it. Truly appreciate your guidance. 

      AileneA
      Jun 11, 2022 10:38 AM UTC

      Hello, ManifestIntl. 

       

      I'm happy that my colleagues were able to help you with recording refund in QuickBooks. We in the Community, is always here to assist you anytime if you need further help.  

       

      You can check this article for future reference: Apply a credit memo, credit or refund to a customer. 

       

      Loop me in anytime here, if you need another help or anything related to QuickBooks. Take care!

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