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GiuliettaM
February 13, 2020
Question

How do I keep matches out of Undeposited Funds?

  • February 13, 2020
  • 1 reply
  • 0 views

I have our PayPal account linked to our QBO account. Invoices come in and I match them to the deposit in the PayPal Banking view. I click on the deposit and click match to the correct invoice. However, some of these are being automatically placed in Undeposited Funds. I am able to undo the match and then when I match it again it goes to the correct account. How can I make sure my matches don't go to Underposited Funds?

1 reply

Sarah Bl
Sarah Bl
February 13, 2020

Hi there, @GiuliettaM.

 

When matching the transactions to the correct account, it can get the transaction mixed up and placed into another account. So then this requires you to undo the transaction and change it to the correct placement. Changing it back a few times will allow it to stop making the "correction" and be put back into the right account. 

 

I have a link that helps explain this exact situation and how to correct it as I just stated. You can go to Fix my Transactions. Please don't hesitate to reach back out to me, as I'm always here lending a helping hand. Have a great weekend!

 

 

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GiuliettaMAuthor
February 19, 2020

I want to keep it from going into Undeposited Funds in the first place. I don't want to have to check every single transaction match to then undo and rematch it. Also I tried this morning to unmatch and rematch and it keeps going into Undeposited Funds. How do I keep this from happening?

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MaryAnn_E
February 19, 2020

Thanks for your response, @GiuliettaM.

 

At this time, the option to set a default Deposit To account when receiving payments is unavailable. It used the last bank account based on the previous transaction created.

 

You’ll have to make sure that when you create a payment, you don’t use the Undeposited Funds.

 

Also, I've attached a couple of articles here for the detailed steps of recording invoice payments for your reference:

 

Should you have other questions, comment below. I’m here to lend a helping hand. I hope you have a wonderful day.

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