How do I make customer Active again?

Thanks for posting here in the Community space, @dwhowes9. Let me help you make your customers active and navigate to the Customers menu.

Here's how to do it:

1. Log in to your QuickBooks Online (QBO) account.
2. Go to the Customers & leads menu and select Customers.
3. Tap the Small Gear icon near the ACTION column header.
4. Put a checkmark in the Include inactive checkbox.
5. Locate the inactive customer on the list.
6. In the ACTION column, click Make Active.

To learn more about this, please refer to this article: Add and manage customers in QuickBooks Online.

Moreover, you can check out this article to learn how to send statements to show customers summaries of their invoices, payments, credits, and balances: Create and send customer statements in QuickBooks Online.

Let me know if you need further help reactivate a customer or other QuickBooks-related concerns. I'm always here to help. Keep safe.