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April 16, 2024
Question

How do I mark invoices as paid when My processed bank transactions aren’t listed for me to select when I want to link them to invoice payments?

  • April 16, 2024
  • 1 reply
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1 reply

April 16, 2024

Hi there, suzettevu.

 

I'll help you manage your invoice payments in QuickBooks Online.

 

When your customer makes a payment, the posting time of your bank will determine when the payment will be posted in QuickBooks Online.

 

In the meantime, you'll want to manually Update your bank to see if the transaction is posted on the banking page. Here's how:

 

  1. Go to Banking on the left panel.
  2. Click on the Bank Transactions.
  3. Select the Square account you're working on.
  4. Next, click on the Update button.

 

Otherwise, you can reach out to your bank. This way, they can check the payment to clear the invoice. Thus, you'll be able to match the payment from the banking page.

 

If you're using QuickBooks Payments, learn more about when QuickBooks will deposit it into your bank account by checking out this article: Find out when QuickBooks Payments deposits customer payments.

 

For future reference, you can read through this resource to personalize and add specific information to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Stay in touch if you have any other questions or concerns about invoices or want to share your best practices using the product. I'll be around for you. Enjoy the rest of the day.