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February 18, 2022
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How do I mark my "estimate" as declined. I see where I can turn it in to an invoice but the job was not accepted.

  • February 18, 2022
  • 1 reply
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Best answer by blueindigo2325-g

Thank you for your assistance:

I found how to mark as "rejected"

Find your customer & click on his name. On the line that shows estimate, click under "action". Select status. An update estimate status box will appear, click on arrow under pending to see other options. It will show rejected. It shows on my customers name, also.

1 reply

Tori B
February 18, 2022

Hey there, @blueindigo2325-g.

 

Thanks for taking the time to reach out to the QuickBooks Community for support. 

 

At this time, we don't have an option to mark estimates as declined. However, we do have other options you may find as a better fit. Such as:

 

Pending: Estimate is created. Has not been accepted by customer yet. No invoice has been created from the estimate yet.

 

Accepted: Estimate is marked as accepted by customer and you can start invoicing based off of it. (If an estimate is in PENDING status and you click CREATE INVOICE, it will auto change the estimate to Accepted.

 

Closed: Estimate is closed and you cannot create an invoice from it.  This will happen automatically once you invoice for everything that's on the estimate.  You can also mark an invoice as closed instead of rejected if you have not heard back from your customer.

 

Rejected: Estimate is closed and you cannot create an invoice from it.

 

To learn more about changing estimates manually, check out Create and send estimates in QuickBooks Online.

 

I also wanted to mention you have the option to void the estimate as well. You see further steps about that process in the help article I've included below. 

 

Please let me know if you have any additional questions or concerns. I'm always here to lend a hand. Take care! 

blueindigo2325-gAuthorAnswer
February 18, 2022

Thank you for your assistance:

I found how to mark as "rejected"

Find your customer & click on his name. On the line that shows estimate, click under "action". Select status. An update estimate status box will appear, click on arrow under pending to see other options. It will show rejected. It shows on my customers name, also.

AlcaeusF
March 7, 2022

Hello @blueindigo2325-g,

 

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your inputs to help address the issue.

 

We love to see members supporting one another! Have a great day.