How do I pull up my invoices?

Thank you for joining the forum and for making your first post. I understand you are trying to access your invoices. However, you cannot find the invoice square in the shortcuts. Don't worry. I will provide some information and guidelines to help you locate the option to access your invoices.

You'll want to double-check and ensure you have selected invoices as shortcuts to display. 





However, if this isn't the case, you can perform basic troubleshooting steps to see if it is a browser issue. Sometimes, your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

Check this link for a guide in running, customizing, and saving reports: Run reports in QuickBooks Online.

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.