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February 28, 2019
Question

How do I reactivate an account into my Chart of Accounts?

  • February 28, 2019
  • 3 replies
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3 replies

Regina_Lend_A_Hand_Accounting
February 28, 2019

Go to the gear icon within your chart of accounts list and select the box to "include inactive", then make the inactive account active again

February 28, 2019

Welcome to the Community, connie-barber. I can show you how to reactive an account in your Chart of Accounts.

 

Here's how an account can be reactivated with just a few clicks in QuickBooks Online:

 

  1. Click Accounting on the left navigation menu and choose Chart of Accounts.
  2. Select the small Gear icon above the Action column and choose Include inactive.
  3. Click Make active next to the inactive account.

 

I've included a brief video to serve as an example of this:

 

 

 

I recommend the following article for additional insight into this process, such as what happens when an account is made inactive: How to Delete an Account or Restore a Deleted Account.

 

As always, I'm just a quick post away if you should need anything. Hope you have a good weekend. 

April 6, 2020

I need to reactivate several inactive accounts, but I don't have/see a gear icon to accomplish that. I have tried right clicking with no option for activate either. I'm using QB Desktop Pro 2020. Please help me. 

February 3, 2025

Thanks for joining this thread, Rebecca.

Allow me to help you with reactivating your account in your chart of accounts in QuickBooks Online (QBO).

First, I'd like to understand your specific situation a bit better. Are you experiencing the same issues that have been discussed in this thread regarding account reactivation in QBO? If so, that's a great starting point. We have several helpful workarounds that my colleague has already shared here. 

If you've already attempted these solutions and you're still encountering difficulties. In that case, I highly recommend you contact our QuickBooks Support team. They can set up a screen-sharing session to provide you with personalized, real-time assistance, making it much easier to identify and resolve the issue efficiently.

Here's how:
 

  1. Sign in to your QuickBooks Online (QBO) company.
  2. Select (?) Help in the upper right corner of your screen.
  3. Type a question or topic you need to help with, then select Contact a human.
     

Moreover, you can also consider checking this article for additional insight into this process, along with the scenarios when an account is made inactive: Make an account inactive on your chart of accounts in QuickBooks Online

Furthermore, feel free to utilize this article to guide you how to categorize your transactions that was been uploaded in QBO: Categorize online bank transactions in QuickBooks Online

Feel free to revisit this thread in order to let us know where you're at in the process. We're here to help and want to make sure you get your account up and running smoothly again. Looking forward to hearing back from you.