How do I reissue a billpay check that has been lost?

I've got your back in reissuing a lost bill payment check in QuickBooks Online (QBO), Charles. Let me share important information about this.

You'll need to contact your bank first and request a security hold for the payment check that is lost. Then, let's void/delete the payment check to reopen the bill. Before deleting or voiding the bill payment check, consider the following:

• The transaction amount is set to zero when a transaction is voided in QBO, but the record of the transaction is still kept.
• Deleting a transaction in QBO will remove it completely, leading to the associated bill(s) being marked as unpaid.
• When a bill is deleted, the corresponding payment is displayed in the Transaction Journal Detail report and the payment check's transaction history without reference to the deleted bill.

To proceed with voiding a bill payment check, here's how:

1. Log in to your QBO company.
2. Go to Expenses and select Bills.
3. In the Paid section, locate the transaction that you want to void.
4. From the Action column, click Show Payments and then View Details.
5. Uncheck the box of the transaction in the Outstanding Transactions section.
6. Click Save and Close.

If you wish to delete it, you can follow these steps:

1. Go to Expenses and select Bills.
2. Choose the Paid tab and locate the transaction you want to remove.
3. From the Action column, click the dropdown near Show Payments.
4. Select Delete Bill, then click Delete.

After you've voided or deleted a bill payment check, you have the option to recreate it again.

If there's no option to void/delete the payment, you can reach out to the Support Team. The support representatives will perform screen sharing with their tools to help you out.

Furthermore, you can print checks in QBO for previously recorded transactions by checking out this article: Set up and print checks.

I'll be glad to assist you further if you need additional assistance with reissuing a lost bill payment check or any QuickBooks-related queries. Keep safe always.