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June 28, 2024
Question

How do I reverse an online payment where customer used credit card

  • June 28, 2024
  • 1 reply
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1 reply

June 28, 2024

I've got the steps on how to Reverse (Void/Credit) option in your QuickBooks Payment account to reverse the payment, rfhfinance.

 

Here's how:

 

  1. Click the Activity & Reports drop-down and select Transactions.
  2. Enter the date period.
  3. Tap Search.
  4. Choose the Transaction ID or the transaction you want to reverse.
  5. Click Reverse (Void/Credit).
  6. Place a checkmark on the transaction.
  7. Press Submit.

 

To learn more about this, refer to this article: Void or refund transactions in QuickBooks Payments.

 

Furthermore, you can visit our Merchant Services page for more information about managing your QuickBooks Payments.

 

If you have other questions regarding reverse payments in QuickBooks Payments, please reply in the comment section. I'll always be here to lend a hand.