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January 20, 2024
Question

How do I save a change to a contractor SS number? Mine won't save?

  • January 20, 2024
  • 1 reply
  • 0 views
I make the number chang, hit save, and it reverts to the previous and incorrect number.

1 reply

January 21, 2024

Hello there, islandsonly1.

 

Please know that I replicated your concern about changing the Contractor's SSN and had the same result of being unable to save the updated details. With this, let me route you to the right support team to further investigate the reason behind this matter.

 

I recommend contacting our QuickBooks Online Support Team. This support is the best resource for such inquiries, as they can request account information. They can determine why the updated contractor's SSN is not showing up in the program and assist you in taking the necessary actions to make it possible.

 

Here's how to contact them:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.
  6. Click I still need a human.
  7. Click the Get help from a human.
  8. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.

 

In case you need steps on how you can prepare and file your contractor's tax form with QBO, you can read this article: Create and file 1099s with QuickBooks Online.

 

Please add a comment below if you still have concerns, islandsonly1. I'm always around to help.

January 22, 2024

Thank you for trying!