Skip to main content
A
arkvalleyinfo
January 10, 2019
Question

How do I send in a suggestion to Intuit to improve QBO

  • January 10, 2019
  • 4 replies
  • 0 views
Original commenter did not share additional details

4 replies

S
SterlingD
January 10, 2019

Hi @arkvalleyinfo.

 

Welcome to the Community.

 

Please feel free to post any suggestions you have here, I'll be happy to put that feedback to our engineering teams so that it may be possible for them to be implemented in the future.

 

I love seeing all sorts of suggestions, as it helps to make Intuit's products the best it can be.

 

If you would prefer, you can also submit your suggestions here.

 

I'll be keeping an eye out for your response, I look forward to seeing what ideas you have. 

T
tbelanger
December 4, 2019

When using the reconciliation screen, if you resize the columns to better see the contents in the account field, quickbooks will undo your resizing the next time you sort or move a column sizing.  It's quite frustrating.  Currently I can see about 20 characters of the Account field but reference, payment and deposit fields appear to be about 70 characters wide.  I resize, you undo my change, every time.  I've deleted several fields from the view, hoping that account will default to a longer field, however it doesn't.  Payee seems to be about 150 characters wide, by default.  Please let me set my column widths, and do not refresh/revert to the standard settings.

    JessT
    JessT
    December 4, 2019

    Hi tbelanger,

     

    I can see how challenging it is for you to always adjust the widths of the columns every time you reconcile.

     

    I’ll personally share your feedback with our product development team. That way, they’ll be aware of the things that you’ve been through, and they can add an option to retain your preferred column widths. This option will also be useful to other users who are going through the same challenges when reconciling an account.

     

    If you have suggestions or other feedback to share, feel free to post them. We'll take them as an opportunity to improve QuickBooks, making it more suited to your business needs.

      H
      hydraulic house
      January 18, 2021

      Quickbooks desktop premier. When making a lengthy sales receipt for a walk in customer and then realize they have a 30 account, we have to void and re enter all the items in to an invoice. I and a lot of people would like to have an option to convert the sales receipt to an invoice.

      JoesemM
      JoesemM
      January 18, 2021

      Welcome to the Community space, @hydraulic house.

       

      Finding new ways to adapt to our customers’ needs is how QuickBooks gets even better. Your feedback helps our Product Development team decide which feature will be implemented on the next future update. The change is also based on how popular a specific feature request is. 

       

      For now, I recommend using a third application in our QuickBooks Desktop Apps Center. All of the apps listed on this site are integrated with the program.

       

      While waiting, you can always visit the following links below for future product updates:

       

       

      Please know that you can always get back to me if you have any questions with QuickBooks. I'm always here to help. Have a good day.

       

      D
      DJ221
      April 20, 2021

      When creating a new invoice, the invoice number always defaults to the last invoice that was created, and I have to constantly change it. In my case, my invoice numbers are always the same as my job numbers. It would be helpful if the invoice box was left blank, or if it would auto-fill with the same information as the job number. 

       

       

      DHM1

       

       

      S
      SashaMC
      April 20, 2021

      Welcome to the QuickBooks Community, DJ221! I will be delighted to assist you here.

       

      With QuickBooks Online, you have the opportunity to change the invoice number to a specific format. What QuickBooks will then do is recognize the pattern and keep it going for future invoices. For example, if you set the invoice as DMH1, the program will automatically make the next invoice number DMH2. Here's how:

      1. Go to the Gear icon and choose Account and Settings.
      2. Click Sales, and click anyway within the Sales form content area.
      3. Add a checkmark next to Customer transaction numbers.
      4. Once completed, hit Save and then Done.
      5. Once you open an invoice in the Invoice no. field, enter the custom numbers or letters. Once you add the sequence, this will apply to all sales forms.

       

      You can refer to this article for more information on how to change the invoice number on the sales invoice. I encourage you to pay attention to the note at the end of the article, which is basically saying once you set the pattern, remove the invoice number box so it won't change the number and throw off the pattern.

       

      Please let me know if you have any concerns. My team and I will be here to help you at any time. I hope you enjoy the rest of your day.

      P
      pdnewell
      November 9, 2023

      I am a Turbo Tax customer.  Last year and this year I received emails telling me something was wrong with my payment info.  So, I tried to change it, but, it was not accepted.

       

      Lat year I was eventually told by your support folks that I would have to place a standalone order for TT.  I did.

       

      Happened again this year.  I worked with Sue Y who had be try several troubleshooting tasks.  Nothing worked.  My payment info was rejected with every attempt.

       

      Eventually, Sue talked with your (or your banks) credit card support group and found out my credit card account had been put on hold because I mis-keyed my CC info by one digit.  I am told now the hold has been released and I should be getting my TT download info in a day or two.

       

      My problem is that SOMEBODY - you or your CC department or your back should have told me about the hold.  Everybody wants to say it is a security issue.  Well, the bank that apparently did the hold takes my money when I make payments - surely they could send me a little note to tell me that was something that needed my attention.  The excuse of "security" is an important buzz word these days and is supposed to be a response to all issues.  NOT TRUE.

       

      There are secure ways to handle this kind of issue.  You came within one phone call of losing a long time customer.  

       

      You MUST let customers know why payment info is rejected.  Even a letter to the address on file with the bank would be okay.  Don't rest on the "security" excuse.

      Terms & ConditionsAccessibility statement