How do I set up my email address to send invoices from?

I did as instructed but it is not doing that and when I try to change it in invoices it tells me I need a Gmail address.

Thanks for replying into this thread, @Davidbowers.

I appreciate you for following the instructions that my colleagues have shared. Allow me to provide you with another workaround to address this. 

Invoices can also be downloaded in PDF format, and will be kept on your computer and send through your Gmail account directly. Follow these steps to download an invoice:

1. Go to the Sales menu.
2. Select Invoices.
3. Find and select the invoice you want to download.
4. From the Action column, click the dropdown and select View/Edit.
6. Click on Print or Preview, then select Print or Preview again.
7. Select Download.
8. Select Close to exit the PDF viewer.

Once downloaded, you can now send the invoices using your Gmail account. I'll also provide this article for more details on downloading sales forms in QBO: Download and save sales forms and statements in QuickBooks Online.

You can also visit this article to learn more about sending multiple invoices: Email or print multiple sales forms in QuickBooks Online.

Let me know if you have any additional questions concerning invoices. I'm always around to help. Keep safe.

Hi there, @CM99.

It isn't the impression we want you to have. Allow me to share some information about sending invoices from a different domain.

Do you mind sharing your company domain? Currently, we can only connect QuickBooks Online (QBO) to a Gmail account. If you wish to remove the old one and replace it, follow these steps:

1. Create an invoice or open an existing one.
2. Once you fill out the necessary fields, click Save and send.
3. Above the customer’s email, select the From dropdown.
4. Choose Remove Gmail address.

Once disconnected, QBO uses the default email to send invoices. You may now link and use your new one.

Having the ability to connect other domains would be great option. I encourage you to add your vote for this one by sending a feature request in the Feedback section within QuickBooks. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.

Here's how:
 

1. Select the Gear icon at the top, then Feedback.
   
2. Enter your comments or product suggestions then select Next.
3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
4. From the drop-down, choose the appropriate category, then select Send message.

For your reference, check out this link: How to Submit Feedback.

Finally, please be mindful about sharing any personal or private business information here in the Community as this is a public forum. I've encrypted your email address for your security. 

Comment down below if you need further assistance with sending your forms. The Community is always here to help you again. 

Hello there, Cam-Int.

I understand the importance of using your email domain when sending invoices in QuickBooks Online (QBO). However, we can only use Gmail for now in the program.

We understand your need for functionality and would love to hear your thoughts about your experience by sending us feedback on your QuickBooks Online company. It enables our product developers to consider adding it in the future.

Here's how:

1. Go to the Gear menu and then select Feedback.
2. Type in your feature request in the description box.
3. Once done, click on Next.

Additionally, please visit our Firm of the Future page periodically to stay updated with the news and updates.

I'm also adding this resource to help personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. This way, you'll have attractive, professional-looking customer forms.

Keep me posted if you have additional questions about invoices. I'll be around to help you again. Take care!