Hello there, betsy-landmarkon. Allow me to chime into this thread and help you how to send an email when someone pays you an invoice in QuickBooks Online (QBO).
You can go to the Account and Settings page in QBO to ensure that your payment notification email delivery is properly set up. To do this, please follow these steps:
If you've entered your email address correctly but still can't receive notifications, it's possible that they are being send to your Spam or Junk folders. To check this, you can access your email and review these folders.