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K
kingscapesatl@gm
September 7, 2023
Question

How do I stop sending copy oof invoice to my self?

  • September 7, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

C
ChristieAnn 11
September 7, 2023

Welcome to the QuickBooks Community, kingscapesatl. I'll ensure you no longer receive a copy of the emailed invoices by following the steps below.

 

QuickBooks Online allows you to use the Email me a copy option to receive a copy of all emailed invoices. To avoid receiving a copy of the sent entries, uncheck the corresponding option in the Messages section.

 

Here's how:

 

  1. Click the Gear icon at the upper right corner.
  2. Choose Account and settings.
  3. Select the Sales tab and go to the Messages section.
  4. Make sure to uncheck or remove the checkmark on the Email me a copy at (email address) box.
  5. Click Save and Done.

 

Lastly, refer to this article to see steps on how to personalize your sales forms to have professional-looking invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Please let me know if you have further questions about this process. You can click the Reply button below at any time. I'm always around to help you out. Take care and have a good one, kingscapesatl.

A
american express business bank
November 28, 2023

The box is unchecked but I still keep getting emails of the invoices I send. 😕😕

K
Kurt_M
November 28, 2023

We appreciate you joining the thread. We'll share insights to help prevent QuickBooks Online (QBO) from sending you a copy of your invoices whenever you send them to your customers.

 

Since you've enabled the option to send a copy of your transaction to your email, know that the system remembers the changes made. That said, after unchecking the box beside Email me a copy in the Sales tab in your Account and settings, you'll have to uncheck the box for Send me a copy. This way, changes will apply to your previous and future invoice transactions inside the program. We'll write down the steps to get you going:

 

  1. Access your QuickBooks Online company.
  2. On the left navigational bar, click the Sales tab.
  3. Choose Invoice, and then locate the invoice you recently created.
  4. Belo the Action column, click the Dropdown arrow and choose Send.
  5. Uncheck the box beside Send me a copy.
  6. Once you're ready, click the Send button.

 

Moreover, you can visit these articles to help you manage invoice payments, and track all transactions processed inside your QBO:

 

 

We're open to helping you again if you need assistance with your QuickBooks-related queries or goals you'd like to achieve inside the program. Feel free to visit the Community space anytime. Stay safe.

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