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jamesdwhitt
October 8, 2023
Question

How do I switch back to the old style invoices?

  • October 8, 2023
  • 14 replies
  • 0 views
The new style won't print from the mobile app and I need to return to the old style invoices

    14 replies

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    DThigpen
    November 30, 2023

    I was able to switch back to the old layout, but totally agree here, the new layout is horrible. It requires several more clicks in my process and Im sure it takes longer to enter invoices!

     

      R
      RCV
      November 30, 2023

      We always ensure we can provide the best feature when managing invoices and we understand that the new invoice layout differs from the usual way of creating your invoice transactions, DThigpen.

       

      It's great to know you were able to switch back to the old invoice layout. Only selected users can switch between different invoice styles. We see consumer feedback as an opportunity to improve the numerous features of our products. I'd recommend giving our engineers direct feedback. They may look into this suggestion and incorporate it into future updates. Here's how:

       

      1. Go to the Gear icon at the upper right and select Feedback under Profile.
      2. Enter your comments or product suggestions. You can also attach a screenshot or file to combine them all.
      3. Click Next.
      4. You'll be provided a list of suggested help articles related to your comments. You can read through them or choose Skip and send message.
      5. Select the appropriate category from the drop-down menu.
      6. Tap Send message.

       

      I've attached screenshots below for your reference:

       

      Additionally, you can browse this article for personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. Also, to assist you in managing your account and growing your business with QBO, I recommend visiting one of our support websites: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few.

       

      Please let us know if you have more questions about managing your sales forms. We're one post away. Keep safe always. 

      S
      STOP CHANGING STUFF
      November 30, 2023

      Please stop kindly telling your customers to kick rocks with the feedback button.

        C
        cathymarietta99
        December 14, 2023

        i SOOO HATE THESE GUYS AND HAVE TRIED TO GET MY CLIENT TO CHANGE

          9020 7912
          9020 7912
          December 15, 2023

          Who the hell thought it was a good idea to switch functionality without understanding how customers use the software. The new in voice is a hot mess and not working. I need to customize the dates - GONE. I need be able to group by service - GONE. To use this POS I would have to manually select hundreds of time entries to add to the invoice. The old layout - GONE 

           

          Is this for real? Why would you let developers determine the functionality? Why would anyone allow their customers to be their QA testers? 

           

          What *exactly* do I have to pay the greedy QB overlords to get this functionality back? 

            W
            WannaRetire31
            May 13, 2024

            Fast forward to May 2024. What a nightmare! At least the 2023 format made small changes. This is ridiculous!

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              TexasScribe
              May 13, 2024

              Oh, and another observation:  Most of the time I see them reply with these lengthy steps to rectify this or that.... and it's insulting.  We just want things back the way they were when it worked for us.

               

                D
                donboyle006
                May 2, 2024

                I received information today from the digital assistant telling mt how to get back to my old invoice template, which didn't work - there was no button for switching back to my old template. I called back and talked to a live representative who told me that I could send my complaint to the digital assistant and the Engineering Department would work on it. I need the solution today, not six months from now. 

                  J
                  Just_me
                  May 2, 2024

                  Problem is, they are doing away with the "old" layout and FORCING everyone to the "new" layout.  There is no going back, despite what some Intuit/ QB employees are saying. THAT'S why there was no button to go back to the old.  

                   

                  Good luck. 

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