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R
rickberrios-ccm
July 10, 2020
Question

How do I turn off the advertisement messages in QB online. They are super distracting.

  • July 10, 2020
  • 6 replies
  • 0 views
Original commenter did not share additional details

    6 replies

    R
    Rea_M
    July 10, 2020

    I'm here to provide details about handling advertisement messages in QuickBooks Online (QBO), @rickberrios-ccm. This way, you'll be able to monitor the growth of your business and manage your account effectively.

     

    The advertisement messages in QBO are designed to guide you on how to optimize your experience with the system. Currently, turning it off isn't an option. However, you can manually close them by selecting the X sign or the No thanks button. With this, you'll be able to prevent the advertisements from showing up again.

     

     

    In the meantime, I'd recommend visiting our blog. This way, you'll get the latest improvements, features, and news about the online version of QuickBooks: The QuickBooks Blog.

     

    I'm also adding this article to guide you in managing your business using QBO: Help articles for QuickBooks Online. It contains topics about banking, advanced accounting, and payments to name a few.

     

    Please let me know if you have other concerns. I'm just around to help.

    R
    rickberrios-ccmAuthor
    July 10, 2020

    That is pretty unacceptable. We are paying to use the product, and the option to be "guided" or not should be a toggle. A simple line of code. The guidance you are providing, is not required, and it is distracting which results in lost productivity, because I have top stop to close it or scroll more. On smaller screens, like an iPad makes it even worse. Your Marketing team should be ashamed of themselves for subjecting customers to this kind of predatory tactics. 

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      RaymondJayO
      July 10, 2020

      Your voice matters to us, @rickberrios-ccm.

       

      I hear your sentiments about turning off the advertisement messages in QuickBooks Online (QBO). I can also see the inconvenience this has caused you and how they're affecting your productivity. But please know I'm here taking note of your comments. This way, we can improve the program for a better navigation experience. 

       

      In the meantime, I'd still suggest selecting the X sign or the No thanks button to manually close the ads. Also, you can check out our Firm of the Future site, so you're able to keep track of our product updates. I want to make sure that you get back to your business.

       

      Since you're also using the QBO app on the iPad, I recommend visiting this article: Mobile App Overview. It shows you a comparison chart between the features available on supported mobile devices. Just go to the iPad section. 

       

      Please don't hesitate to leave a comment below if you have other concerns. I'm here to help. Keep safe always, @rickberrios-ccm.

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        MAL4501137766
        November 2, 2020

        MIght I suggest that each user of this program write corporate and threaten them with reporting them to the FTC for unfair and predatory practices.  We all pay too much money to receive ads.  I have had the do not allow popups for advertisements checked yet I am now again getting new ads.  ENOUGHT is ENOUGH.

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          kft
          December 18, 2022

          Please just turn this bullcrap the phque off phque sake. Enough of your pushy crap distracting us. Even with a please you do not understand what a phqueing distraction those are.

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            tonymanto
            January 16, 2023

            If Quickbooks is listening in 2023, three years after this concern was voiced, I would appreciate a way to turn off pop-up advertising from within the app, too. I pay $320 a year now for service? This continued advertising push is beyond distracting and to the point I'm looking into other options. Listen up, Quickbooks.

             

             

              K
              kft
              January 16, 2023

              You are not alone. There are a lot of complaints, mine included, about this and it does not look like they are listening. Even checking the box "please do not show this message again" does not work and the subscription for desktop pro went to 549.00 per year as of Jan 1, 2023. If you find an alternative that you like let us all know.

                K
                Kyle H
                August 8, 2023

                Just adding my voice to this ridiculous topic. There are marketing 'professionals' with questionable ethics that work at Intuit I would love to meet. 

                 

                Big fan....

                  K
                  Kyle H
                  August 8, 2023

                  The only solution I've found for this is to use adblock plus chrome extension's "Block Element" feature. It works fairly well, though sometimes I believe Intuit intentionally breaks this and it has to be redone. 

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