Skip to main content
May 30, 2020
Question

How do I turn off the credit card payment option in my invoices?

  • May 30, 2020
  • 4 replies
  • 0 views
Original commenter did not share additional details

4 replies

May 30, 2020

You're in control of how your customers can paychrisgolcher.

 

 You'll have the ability to temporarily turn off credit card processing. You can uncheck this option under Online payments on the invoice page when sending them to your customers.

 

Furthermore, you can remove the credit card option permanently by deleting it in the Account and Settings page. Please note that this process is applicable once your payments account is connected to QuickBooks.

  1. Go to the Gear icon.
  2. Under Your Company, select Account and Settings.
  3. Go to the Payments menu.
  4. In the Payment Methods section, remove the credit card.

 

Moreover, you can also delete the credit card payment through the Payment Methods page. In the credit card section, select the Make inactive option under the Actions column.

 

Additionally, you can verify when QuickBooks deposits your customer payments into your bank account. For the detailed information, kindly check out this article:  Find out when QuickBooks Payments deposits customer payments.

 

Please let me know if you have other concerns. I'm just around to help.

 

September 4, 2020

The Payment Method Section is no longer editable. Hence cannot remove or add credit card options. Pls update the info.

Candice C
September 4, 2020

Good Evening, @Sam1805

 

Let's try a few basic troubleshooting steps to help resolve this issue with changing the credit card payment option. Using a private browser or incognito window will help fix this problem by allowing QuickBooks to load as a fresh new page. Here's how: 

 

  • Google Chrome: Ctrl Shift 
  • Safari: Command Shift N
  • Internet Explorer/Firefox: Ctrl Shift 

 

If this works, go back to your regular session and clear your browser's cache and cookies

 

If this doesn't work, then please provide some additional information or screenshots that can help me determine the best solution for your business. 

 

Touch base with me after trying these instructions. I'll be back around shortly. 

Fiat Lux - ASIA
May 30, 2020

@chrisgolcher

Ask your customers to utilize MP if they wish to pay your invoice by credit card. They may stretch cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards. Vendors get paid with a physical check or with electronic bank transfers.

https:// melio.grsm.io/quickbooks

 

SisiResti
May 30, 2020

Hi!

 

there opt when you can choose the way to bill your customer when making the invoice.

please refer to here : 

 

https://quickbooks.intuit.com/learn-support/en-us/customer-lists/how-to-create-a-customer-invoice/00/344859

January 5, 2021

This is perfect, SisiResti!!

Using your suggested method, I can leave all of the payment methods on in the account settings, yet control how each customer is able to send payment.

Perfect!!

Thank you.

October 27, 2021

I found the solution to turn off payments through the Quickbooks merchant service.

1. Click the Gear on the top right of the page.

2. Account And Settings

3. Payments Tab

 

From this point onwards I'm going by memory because my settings page no longer shows the "Payment Methods" or other similar options that others are referencing.

 

4. There is a link at the top of the page in the Payments tab that brings you to the Quickbooks Merchant website, click this.

5. When on the merchant website there is a dropdown for your account. Hover over this then go to account settings.

6. At the bottom of your account settings cancel the account with the merchant.

 

This method removed the ability to make payments through Quickbooks for my business. When creating a payment for an invoice I'm no longer asked if I'd like to "Process credit card" because there is no longer a merchant to process the credit card.

 

Hopefully this information helps anyone who needs it.

February 25, 2025

This is from another thread that finally took care of it for me.

 

  1. Go to the Gear icon and select Account and Settings.
  2. Proceed to the Sales tab, click the Pencil icon from the Invoice Payments section.
  3. Under the Payment options, uncheck the Accept Credit Cards. If you want to accept ACH payments, keep the Accept ACH marked check. If not, you can also remove the check from the box.
  4. Click Save and select Done.

 

Hopefully it works